Acknowledging, Witnessing & Modifying Driving Behaviors

Report 4

By: Abigail Huliganga, Ashlee Matsui & Sheena Casaquit

PSY 409a, Spring 2008, Generation 27

Dr. Leon James, Instructor, University of Hawaii

Class Home Page

Section 1: Lecture Content                                                             By: Abigail Huliganga

 

Material is based on Dr. James writings on “How Driving Psychology Explains what is Aggressive Driving” found on www.drdriving.org

 

What is aggressive driving?

 

This week’s lecture was about looking into the components of aggressive driving.  Every driver has a component of aggressive driving.  Aggressive driving, according to Dr. James, can be seen in three different ways: aggressive driving as a philosophy (p), as an attitude (a), and as a weakness (w).  Together, this becomes what is called the PAW syndrome. 

 

As a PHILOSOPHY

Aggressive driving can be seen as a philosophy because people have the choice of how they want to drive. Drivers have their own thought process of how they are going to act on the roads.  When under this aggressive philosophy, road regulations and civility do not apply all of the time.  As a driver, that person has the right to choose what laws to follow and decides what danger to put others in. The driver may want to speed in areas in which they feel the speed limit is too low, or retaliate when someone else offends them on them on the road. 

 

As an ATTITUDE

 

In other ways, aggressive driving can also be seen as an attitude. It has almost become part of the norm for drivers to develop an aggressive attitude on the roads.  Being passive is seen as weak and are looked at as poor drivers. Having an aggressive attitude makes drivers believe that no one can take advantage of them and that they have the power over other drivers.  Driving seems to have become a competition on who can get there first which is very aggressive.  When under this mentality, drivers feel that they are more entitled than others and develop a “me first” attitude which becomes dangerous on the roads. 

 

As a WEAKNESS

 

Although some may think that having an aggressive attitude on the road shows power, it is actually an emotional weakness.  Driving aggressively is a lowered ability to cope with routine exchanges on the road.  Becoming hostile, yelling, fighting and even retaliating shows that you are not able to find other healthy solutions to solving a problem.  It takes more energy and strength to evaluate your faults and try to improve them rather than reacting without thinking.  This is what makes an aggressive driver weak, the inability to have emotional intelligence while driving. 

 

The PAW Syndrome

 

These three components, Philosophy, Attitude and Weakness come together to what Dr. James refers to as the PAW Syndrome.  All three of these areas are aggressive and disrespectful when expressed on the roadways.  Dr. James points out that the PAW syndrome is part of our culture of disrespect.  It is not just in America where this occurs, but a worldwide phenomenon.  Every culture has a traffic issue and displays one or all of the symptoms of the PAW syndrome.

 

 

Where does it come from?

 

The culture of disrespect is passed on by generations.  It is a socialization habit that is trained and transmitted from one generation to the next.  In past lectures we have discussed the “road rage nursery” in which children, even at a young age, can develop bad driving habits from their parents simply by being passengers in the car.  If their parents are aggressive drivers, they are more likely to grow up to be the same type of driver as well.  Media portrayal also has a big impact on how we visualize how to drive and treat others on the road.  Since we see improper ways of driving as a norm it accounts to why we think alike.  It is why most people think it is okay to think of aggressive driving as a philosophy and an attitude that is acceptable. 

 

How can this be fixed?

 

The PAW syndrome will only increase over time without lifelong driver education programs.  We are worst drivers than our parents and our children will be worse than us if these programs are not implemented.  These programs should include ways in which people find alternatives to venting and acting aggressively to others.  One way in which to approach this problem is to Acknowledge, Witness and Modify (AWM) approach.  (This is furthered discussed in this report). Using this approach, one must start acknowledging they have a problem, then self witness their behaviors by either monitoring yourself through journals or have someone point out faults to you and then try to modify your behavior.  The goal is to take the time to think rather than react aggressively right away.  The more we notice, the more we give ourselves the chance to change and become a more respectful driver on the roads. 

 

Team Presentations on Readings                                                              By: Ashlee Matsui

 

Book: Road Rage          Chapter 6: Three Step Driver Self-Improvement Program          Pages: 133-150

Authors: Dr. Leon James & Dr. Diane Nahl

 

Objective self-assessment for drivers

The road rage and aggressive spectrum exist on a single behavior continuum, but aggressive driving also encompasses a mental state where we impulsively take more risks.  The goal of self assessment is then to identify the problem that tends to produce the emotional rage. 

 

Three step program

1st step: acknowledge- we need to realize that every driver, including ourselves, needs proper education when it comes to controlling our emotions

2nd step: witness- watching your own actions, at this step you need to understand the degree to which you are aggressively driving

3rd modify: these deals with the behaviors you want to change

It is important to continuously recycle these three steps to see optimal results.

 

The next topic the group discussed was Exercise: Assessing myself as a driver

Step 1 : make list of best and worst characteristics as driver

Step 2: tell people who drive with you to let you know of your best and worst characteristics

Step3: compare your list with your passengers

When you actually take the time to write down what you feel are the good and bad aspects of your style of driving and compare it with another then you can see all the errors that you have made or thought was right.

 

A-Acknowledge

The process to developing better emotional intelligence is to get a  better understanding of the road rage syndrome, and while this is the most significant step in changing undesirable habits its also the hardest.  This can consist of 1000 habits that are done unconsciously.

Studies show that people tend to rate themselves from an 8 to a 10 on a scale of driving excellence, 75% confess to aggressive driving.  There also lies importance in the acknowledgement of these three areas: emotions, thoughts and actions; one should also be specific to what you want to change.  I believe that if one is not specific to what they desire to change it makes the task more difficult, its easier to work step by step than to take on a chunk of mistakes.

 

W-witness

The next topic the group discussed was witnessing self-witnessing, this self monitoring or by 3rd parties can be measured by:

Speed

Blood alcohol level

Yelling

Failure to yield

 

But no instrument can detect thoughts and feelings, self-witnessing is considered to be the act of verbalizing thoughts and feelings during activity in order to create a description of what’s happening.

 

Charles Cooly: “looking glass self”, his definition of self monitoring.

The objective driver awareness increases by verbalizing thoughts behind wheel since it allows one to “listen in.”  Self-witnessing allows the driving personality to emerge.  The group then explains that safe driving is combination of automatic reflexes and being alert to monitor events.

 

The next topic was the examples of negative and positive events:

Negative:        feeling claustrophobic

                        Shouting, gesturing or shaking your head

                        Using the vehicle to pressure, threaten or attack

Positive:          feeling good when some one waves thanks to you

                        Being ready to return a favor or kindness

                        Feeling responsible for everyone’s safety

                        Enjoying the idea and feeling of showing kindness to another driver

 

Checklist: witnessing your aggressive driving

purpose of the list is to alert you to the areas of the driving personality to be witnessed. 

Three behavior zones: emotions, thoughts and actions

Cultural norms

Actually observe as happening is critical

 

M-modify

This task can be overwhelming if you don’t break it down, working on one behavior at a time and in order to make this a life long habit one would need to systematically map emotions, thoughts and actions. 

Examples of thoughts and actions:

Leaving 15 min earlier (actions)

Contradicting self each time you think some drivers are fools (thoughts)

 

Resistance to change

The next topic discussed was that drivers initially resist change in styles of their driving. The sense of self-righteousness coupled with sense of entitlement builds strong feelings of resistance to change in out own behavior. 

Dr. Arnold Nerenberg:

Aggressing driving becomes road rage when you let other driver know your mad

In 1999, 2 billion hostile unrecorded exchanges

We believe closer to 4 billion

 

Drivers Diary: The purpose of the diary is to record actions while driving during certain amount of times and to notice the difference between each trip what influenced those feelings and finally to plan to strategy to change typical patterns.  I think this could prove to be a useful tool in changing driver behavior and actions, if we cannot see for ourselves our mistakes, its harder to believe that we are actually doing them since it’s unconscious. 

           

 

Book: Driving Lessons           Chapter 11 Pages: 161-171  Volunteer Citizen Activism and Court Monitoring                                Author: Joanne Jarvis

 

The first topic discussed what that court rooms across the nation and other countries can prove to be a key area for change, one strategy is court monitoring.  This represents the strong abilities of ordinary groups or volunteer citizens of people have that can an effect on the criminal-justice system.  Research shows that the monitoring can be effective in increasing convictions. 

 

Why monitor the courts?

MADD or mothers against drunk driving has formed due to the victims and concerned citizens’ alarm at the leniency with which drunk drivers were treated by the justice system.  MADD Canada has a number of beliefs, for example:

Eliminate the killing and maiming caused by impaired driving

Driving is a privilege not a right

Impaired driving crashes are not accidents

 

MADD has a profound commitment to those affected by an impaired driver.  The topic of impaired driving is a big problem and some members of the judiciary system still believe that this form of driving is an unfortunate accident and are not seen as “true” criminals. 

The topic of impaired driving is what the police lay for the courts to prove the person guilty of, but many of these charges are not followed through upon.

 

Statistics: 1999 Caroll and Solomon’s review of 96-97 impaired driving in Ontario

Few impaired driving and causing bodily harm and death were disposed of

A lot of those charges were dismissed or withdrawn

Significant no. of repeat offenders were sentenced as first time offenders

 

Families of injured victims and victims themselves suffer many losses, i.e. dreams, independence, physical and mental functions and social contacts.  I think there are so many negative effects of driving while drunk, that I cannot understand why people still do it.  It is not very hard to call a cab, sleep at someone else’s house or call someone to drive you home.

 

The court-monitoring incentive

Court monitoring is an effective way to study how impaired driving is dealt with in the courts; and is done by either reviewing the case in or out of the room.  The actual volunteer’s presence in the courtroom shows an active commitment.  Several other organizations have also taken on the interest of court monitoring, American Judicature Society (AJS), Texas Citizen Action Organization and Courtwatch of Hillsborough County represent programs similar to MADD. 

 

Penalties for those found guilty of drunk driving include fines, jail time and suspended license.  There have been studies that found court monitoring has had an effect of the length of jail time.  Driving while impaired has been considered a big threat to society and the monitoring of courts has proven to have positive effects on these cases.  Not only does it increase the harshness what would be lighter penalties but it also gives ordinary citizens power. 

 

Components of an effective court-monitoring program

Probst and Lewis in 1987:

Comprehensive manual for those interested in court monitoring

Planned approach using realistic design (i.e. taking into account no. of available people and no. of courts)

Professional behavior and dress

Training manual ( do’s and don’ts )

 

 

 

 


One of the main topics that the group first discussed was that aggressive driving is a cultural norm that comes from parents and media.  The education of driving begins as infants while sitting in back of parents cars.  Drivers behave badly in different ways, depending on state and type of car.

 

Survey: Aggressiveness

Men report more aggressive driving than women, 5.5 for women and 6 for men.

Also men who drive family cars see themselves as less aggressive, while men and women who drive trucks are more aggressive.  The type is determined on how aggressive you see yourself.

 

Excellence as driver

Drivers love to underestimate errors and overestimate their skills, on a sample scale of 1 to 10 men rate themselves as an 8 while women rate themselves as a 7.  Also in the states of California and Colorado, they reportedly rated themselves as better drivers.  Also discussed was that two out of 3 drivers see themselves as better drivers, but these are usually the people that are the most aggressive. 

 

Swearing

Research has shown that women out-swear and out-cuss while behind the wheel, and women in Florida swear and cuss more than any other state.   Young drivers (15 to 24) swear the most, but as they get older (25 to 54), they tend to reduce but women in vans swear and cuss less then other drivers and senior drivers swear the least on the road.

 

Tailgating

The last item the group discussed was dangerous tailgating.  The top 5 states: Colorado, Georgia, Michigan, Texas and Pennsylvania.  The lowest: New York, Florida, Ohio and California.  I was a little surprised by these statistics because I would have predicted the states to be the other way around, especially New York.  Young drivers also admit to tailgating dangerously and the older drivers have less aggressive driving.

 

 

Section 3: Team Presentations on Exercises                                     By: Sheena Casaquit

 

(a) Summarize the main ideas presented by the team.
(b) Describe what they did and how they interpreted it.
(c) Describe some of the ideas that needed a better justification or greater amplification.
(d) What was the success of the approach they used?
(e) What improvements are needed in the procedures or in the instructions?
(f) What are the limitations of these types of exercises?
(g) Describe what happened when you did some of the steps of the exercises

(a)    TEE cards stands for Traffic Enforcement Education Cards, or as Dr. James preferred, Traffic Emotion Education Cards. DrDriving created them for law enforcement officers who make a traffic stop for aggressive driving. The traffic stop can be seen as a window of opportunity for delivering Aggressive Driving Prevention Information at a time when the driver is focused to receive and listen to such information. The officer chooses from one of several categories of aggressive driving information cards and hands it to the driver. The purpose of TEE cards is to build the driver’s awareness of what the law considers aggressive and which behaviors were observed by the officer. The officer than decided whether or not to issue out a citation.

The design of TEE cards is a combination of scientific knowledge, instructional design, and creative or artistic presentation. Although they come in all shapes and sizes, there is one aspect that remains stable, which is their content. The card includes an aggressive-driving checklist of violations the officer observed, tips to prevent aggressive driving and road rage and a self-survey that measures a motorist’s road rage tendencies.

Some educational objectives for TEE cards are:

   To serve as a reminder and warning at a time the§ driver is focused on the officer

   To give drivers a feedback assessment on their§ mistakes

   To point out emotionally intelligent alternatives§ to aggressive driving

   To provide facts and statistics about the§ consequences of aggressive driving

   To strengthen a driver’s sense of social§ responsibility to other drivers

 

TEE cards express and promote DrDriving’s approach called Driving Psychology. This is the idea that driving habits occur in three domains: emotions, thoughts, and sensory-motor actions. These three domains must work together in order to be effective. Each card stands as a true mini-lesson that takes into account three types of behavioral objectives: affective (regarding attitude, responsibility, emotions, alertness), cognitive (involving knowledge, judgment, emotional intelligence), and sensori-motor (competence in vision and vehicle control).

Each TEE card is an inner power tool. When you study one TEE card, you’re building one block in your Driving Psychology. The more TEE cards you study, the more building blocks you have for your knowledge of driving psychology. This is the knowledge that you need for traffic emotions education. Everyone benefits when drivers change their hostile emotions and cultivate positive and supportive emotions.

As Dr. James said, “It’s learning how to deal with it in a better, more positive way than beating the traffic.” Police Sgt. Robert Lung said the Honolulu Police Department is looking into handing out brochures with driving tips and ways to control road rage, but not specifically the TEE card. He notes that the most ticketed drivers will probably rip up any literature they receive, or not read it at all. If it does however reach a few of them, it is worth the shot. The TEE cards are a good step in the right direction.

(b)   For this exercise the team was told to study DrDriving’s TEE cares at http://drdriving.org/legislation/teecards.html. They had to take notes in order to be able to explain what TEE cards were. The team then identified some driving psychology principles that motivated each component of the TEE cards and be able to discuss how TEE cards can be used for driver improvement and driver instruction. The next step for them was to select one TEE card from those on the site and see how their friends could relate to it. They were to ride with their friend(s) so that they could practice the principles to the driver’s traffic emotions and see how successful they were in applying the principles to themselves. And last but not least, the team presented the class with some samples of the TEE cards and found out by a show of hands how many students would consider each card relevant to themselves or to drivers they know.

This team interpreted the TEE cards to be a good step in the right direction. They emphasized the importance of driver education in emotional intelligence and the outcomes that could occur without it. It is essential for police officers to take every chance as a window of opportunity to reach out to those in need. Making a traffic stop could allow them to deliver aggressive driving prevention information in hopes to decrease the occurrence of future endeavors.

(c)     The team had a dilemma with providing the class with actual TEE cards. They prepared for a presentation based on what they found to be TEE cards, however, only turned out to be real life stories that were based on the cards. This predicament brought confusion to the class because they weren’t able to provide the class with an actual card. On a good note, Dr. James agreed that the site was a bit confusing and the TEE cards were hard to point out. With this in mind, the TEE cards needed a better justification or greater amplification because although the team provided us with what it consisted of and a background on it, the class wasn’t able to see a hard copy of it.

(d)   The team was successful in their approach to discuss the concept behind TEE cards. They went into detail about what the cards consisted of and possible educational objectives for them. The most successful approach that they used was linking the TEE cards to real life situations. This provided insight to society around us here in Hawaii. As mentioned earlier, the team had a dilemma with providing the class with actual samples of TEE cards since the site was a bit misleading. When Dr. James went over to the members to try to pin point the problem and exact location of the TEE cards, the members could have easily lost focus but instead tried their best to continue on with their presentation. They tried to be as professional as possible.

(e)     The only improvement needed in the procedures or in the instructions would be the emphasis on where the actual TEE card samples were located. The site proved to be very misleading therefore; the team had difficulty providing the class with samples of the cards.

(f)     The limitations of this type of exercise would be that there is no guarantee to have the cooperation of all drivers to participate in the TEE card approach. Although it is a good step in the right direction, as police Sgt. Robert Lung states, “ most ticketed drivers will probably rip up any literature they receive, or not read it at all. I believe that more research needs to be conducted in the possible outcomes of this concept before implementing the procedure in hopes to keep budgets manageable.

(g)   When I first read about what TEE cards were, my initial reactions were nothing but good thoughts. I really believed that this would be a great idea. Aggressive drivers need to be offered the opportunity to learn more about their behavior and about coping strategies rather than just be cited with a ticket. I believe that paying your way out of a mistake will only keep the problem stable if not increase it even more. TEE cards are a great way to really feed drivers with traffic emotional education tips on how to control their road rage.

When I discussed the idea of the concept behind TEE cards with my friends, they were interested in the approach at first but later questioned the outcome. Like me, they believed that the cards were a great idea and a good step in the right direction however; they were hesitant on the cooperation by drivers. Many of them believed that drivers being stopped for a traffic violation are outraged and just want the situation to be over with. Most times they will pretend to be interested in the TEE card provided by the officer but later disregard the information.

 

Section 4: Annotated Web Links   

By: Abigail Huliganga, Ashlee Matsui & Sheena Casaquit

1. Driver Aggression: The role of personality, Social characteristics, Risk and Motivation

This web link first looks at aggression and how it relates to driving.  It also examines the motives of aggressive drivers and the different extremes that these types of drivers take.  It also provides possible suggestions on how to cope with aggressive driving.  

2.  Women Drivers? They’re Safer than Men.

This web link looks at the stereotype that women drivers are worse than men, but according to this site, they are safer drivers.  The article states that males have 77 percent higher risk of dying in a car accident than women.

  1. Road Safety and Tailgating

This web link takes a look into tailgating.  It describes how it is dangerous on the roads and even provides tips on how to handle someone who may be tailgating you on the road.  It also has three linked articles in which you can find out more information about tailgating. 

  1. Report Ranks S.D. Drivers as Safest; Phoenix Drivers Safest in Big Cities

 

This article looks at the safest drivers in the United States based on the “Allstate America’s Best Driver Reports”.  In this article, South Dakota is considered the safest.  The web link also looks at the likelihood of drivers in America’s 200 largest cities on how they would experience vehicle collision compared to the national average.

5.  Impaired driving the facts

Alcohol related accidents kills someone every 31 minutes and non-fatally hurts someone every 2 minutes.  But there are measures that can be taken to better improve these high numbers.  In 2005 almost 17, 000 people died from alcohol related incidents.

6.  The problems and solutions of alcohol

 This site provides the problems, facts and solutions to drinking and driving.  It also states that every death and injury that is alcohol related is totally preventable if the driver was responsible and did not get behind the wheel.  It also gives a link to a bar exam which tests your knowledge about alcohol.

7. The official MADD site

This is the official site for the mothers against drunk driving, where it discusses statistics, facts and other important information.  There are also links to get involved with the program for concern citizens as well as parents.

8.  Finding a lawyer if you get a DUI

I thought this site was interesting because it does show that so many people are getting caught for DUI’s that a site just for lawyers came about.  When you first look at the site, they go by your state you got the ticket and so fourth. 

9.  Traffic Tickets

This is a site all about traffic tickets. This section provides you with information and state-specific resources on traffic violations, fighting a ticket, vehicle stops, and much more. I found this site to be relevant to the concept behind TEE cards. TEE cards are a way to increase emotional intelligence in regards to aggressive driving in the form of cards that officers would hand out in place or alongside a traffic citation. I believe that paying your way out of a mistake doesn’t get the point across.

10.  Avoid Aggressive Driving Situations Checklist

This is a site provided by printablechecklist.com. It contains questions that every driver should be able to check off before getting behind the wheel of their automobile in hopes to decrease the occurrence of aggressive driving. There are three sections that include stay calm behind the wheel, protect yourself from aggressive driving, and take action! You can prevent aggressive driving. Each sub-section focuses on behaviors that should be paid attention to.