Keeping Your Cool

My Report 2

 

Weekly Research via the Internet and WEBCT

 

By: Jacquelyn Lim

Class Home: Fall 2003--Generation 19

Instructor: Dr. Leon James

 

Introduction:

 

Hi! This is my Report 2, consisting of weekly research and postings for WEBCT.  This report, like my Report 1, was assigned to my Psychology 409a Generation 19 class for Dr. Leon James for the Fall 2003 semester, at the University of Hawaii.  This report contains my self-witnessing of errors and as usual, has a list of criteria or instructions (get them here) that should be met for a successful self-report.  This report is going to be about my WEBCT postings, starting with TASK 2 (see Report 1). 

 

First I needed to look at the directions for task 5, which I understood to be as follows, I am to create and publish Report 2 which is about my weekly WEBCT research (task 2) including errors and how they affected me.  The assignment itself is to log on to WEBCT every week and post two messages totaling twenty-six messages.  Message 1 is a research message - while exploring the Web students must find information on the chosen topics assigned in class.  Message 2 is a comment on another student’s posting.  The report itself is to include reporting on the actual behavior I encounter while doing the research, such as log on errors, typing errors, search errors…etc.

 

Task 2 is where my note taking began, but I soon realized while working on Report 1 that self-witnessing reports aren’t the easiest things to write, especially since a person has to look objectively at themselves and their errors instead of just brushing them aside without second thought.  As my pre-rating shows, I was feeling very positive about this task before I started it.  I had encountered WEBCT previously and thought that since I was assigned a similar task before, I would not have problems doing them this time around too.  Unfortunately as the weeks went by, I began to slack off and struggle with the postings until it got the point of pure procrastination where I KNEW I was putting it off on purpose.  But why?  What had caused me to sub-consciously put this task on the back burner?  I needed to look at my notes to see how my attitude had changed and how to get back to a positive post-rating.

 

First off, logging onto WEBCT is sort of a pain because there are no cookies.  I have to login manually every time, and this bothers me for some reason.  There’s nothing I can do about it, so I just carry on and get to the main screen.  I look into the communication tools link, and find the discussion board. I didn’t really have a plan of action at this time.  I decided to just randomly choose a topic and sub-topic.  I choose the information literacy topic and opened up word to help with my note taking.  Let’s just say I didn’t get very reliable observations.  I simply looked up information literacy on google.com (sub task 1) and then took notes.  I copied and pasted the links (URLs) and then did my research message.  It took me about 20 minutes to do that.

 

The next message was a response comment on a classmates post.  This was even simpler.  I read the messages posted and chose multi-tasking as my topic.  Why?  Because that was the topic of the discussion that day in class and the idea was still fresh in my brain. Did that mean that talking about which “multi-tasking while driving” irritates us the most lead to constant thinking or awareness of it?  Perhaps exposure to something like that does stay in the sub-conscious.

 

After the first two weeks I had a system down where I would log on, and then choose another sub-topic then mark it off my list that I have of completed topics.  This helped me keep track of what I had researched on or responded to on WEBCT.  And since the postings had to include specific information or criteria, I decided to print out another copy of the tasks schedule and keep it next to my computer work station so that I could be sure to cover all the necessary bases.  My cognitive plan was to try to keep as organized as possible because I would need to keep track of the topics completed, dates, tasks due dates…etc.  For some of my classmates this was not the most efficient means of staying “on top” of the task, but for me it was the easiest way to keep all the information together.  Unfortunately this did not help me with avoiding any errors.

 

My next posting was a little late, because I had thought that this task seemed so simple, that I can make up the lost time with posting.  Here is warning number one, DO NOT DO THIS!  I cannot emphasize how important it is to stay on task with a timeline. One never knows when they will lose their password or log on information!! 

 

This is the first error that I had made.  By not writing down my log on and password for WEBCT, it caused me a lot of frustration and an unnecessary slowdown of work.  By not remembering or keeping safe my log on information, I had just pushed myself back a good half an hour to an hour just to a) try to find my old password, b) needing to request a new password or reminder and, c) took away momentum for task completion.  I had just learned that being unorganized really slows down a person especially when pressed for time.  This error led to a full breakdown of my cognitive thinking and affective behaviorism (as follows).

 

I am not a person full of patience, so after trying to input what I thought was my password a dozen times, I finally threw, yes threw, my cordless mouse across my bedroom, out the door, and into my roommates room and shut off my laptop.  “Why deal with this when I’m this pissed off?!” I thought to myself.  When I looked back on the situation, throwing my mouse and getting all huffy about my “stupid” mistake was not the most mature action to do.  Instead, I should have asked for my password hint or had WEBCT email my password to me. 

 

Acting like a spoiled brat did not help me get any closer to completing my task.  Instead my thinking patterns were way off!  I did not want to sit down and look at the computer, or even try to log back onto WEBCT.  I did not want to even TRY to think about where I might have saved my password.  I just wanted to give up because the “G****damned piece of crap….doesn’t want to work for me!”  How dumb I was.  It wasn’t the computer or the program I was trying to access, it was ME.  100% human error.  By letting my frustration and anxiousness (to just LOG ON) get the upper hand, it pushed all rational thought from my mind; hence the mouse tossing.  About 10 minutes after that I realized that if I had broken the mouse, I wouldn’t have been able to continue to work, and would have had another set back.  So I began to realize that there is a chain reaction started from ‘an’ action that can either be positive or negative, depending on what foot it started on.

 

So how did I solve this?  I calmed down and began looking at my notes from the beginning of the semester.  And lo-and-behold, the password, written in red ink at the top of notes which would be the obvious place for this sort of information.  All that aggravation and frustration only to feel like an idiot because I didn’t take the minute to look at my notes, and I also found it about 15 minutes later in my palm pilot.  Staying calm would have helped me resolve the “error” in a minute instead of my walking away.  I realized at this time I needed to change my reaction behaviors in order to be more productive and efficient in the world.  If I get out of hand over a simple computer mistake, what would I do if I lost my cool in traffic? Or in a store?  Throw a can at someone??!  This train of thought led me to believe that behavior modification is something I sorely needed to become a “better” person, not only to stop high blood pressure, but also to ensure that I stay as “level headed” as possible in stressful situations.

 

This error bothered me the most because it was so simple and could have been easily avoided.   It had caused me to invest more time than I had already thought to commit to compensate for the mistake.  As I did more of the postings, I learned that little mistakes like this one can turn a 5 minute task into one that’s one hour long.  It caused me to re-think how I should approach the task and forced me to be more conscientious of what I’m doing, at the time I’m going it, in order limit the mistakes that I was making.

 

By being more conscientious of my behaviors and actions, I was able to head off anymore irrational fits that were in store.  For example, I began to take my time when typing, causing fewer typing errors, or if I clicked on a link that didn’t work, I wouldn’t scrap the whole search, and instead would read a little more down the page (which most times had useful information).  I also remembered more of the errors that I was making such as misspelling words or using “there” instead of “their” or other grammatical errors.  These things I would have not paid attention to, because to redo the typing or searching on another page didn’t seem like a “negative” thing during my previous tasks.

 

So far I’ve noticed the obvious mistakes like typing errors or clicking too many times on a slow link, but I haven’t really noticed any errors while doing the actual research.  I like to consider myself information literate, and therefore wasn’t worried about search engine problems.  I managed to find all the information I needed by using the few search engines I found reliable (e.g. google.com and ask.com), and found that most of my postings, save a few, were basically straightforward with the information I was supposed to find. 

 

When I spoke to some of my classmates, I discovered that some were having problems just finding the resources for the information.  After some thought I found that to avoid making “search errors” I (naturally) usually sat for about 5 minutes thinking about the research topic.  Then I would decide what aspect or sub-topic I wanted to search, and found that searching for specifics is more efficient than broad topics.  For example, with information literacy, I typed in “information literacy + uses + people” and was delighted when a whole list popped up.  When I typed in “information literacy” by itself, I was given a page with ads for learning how to become information literate.  To me, the words I used for the search became the most important key to finding the right information.  By taking my time and thinking out the search to the end BEFORE I did it, I was able to predict positive answers from my messages.

 

I think I approached this task as if it was going to be “so easy” and that the errors that I would make would be minor and not worth recording.  I think I took that approach because I did not want to think of myself as a person with little or no computer literacy.  I slowly began to realize that my problem was not with any form of literacy, but more so on controlling how situations are affective and how that may effect my cognitive thoughts.  By letting my emotions get the better of me, I am not able to see the “clear” answer to my problems, but when I take my time and try to contain the errors, I make less and also keep a clearer picture of the task at hand.  Also, I found that taking the time to find the “key” words per search was worth the five minutes it took to think about it. 

 

CONCLUSION

 

This was a fairly straight forward task that is very helpful for students.  Even though we are in the 21st century, and computers aren’t “new” to most of us in our twenties, the truth is that technology is moving so fast, my little niece probably knows how to do this and perhaps even better than I.  Learning how to find the information will probably keep a person on top of the trends in technology.  The future is moving in that direction, with computers leading the way with projects like A.I. (Artificial Intelligence) and even the S.E.T.I (Search for Extra-terrestrial Intelligence) because without them [computers] there wouldn’t be anymore technological advances.  Everything that we touch today most likely has a chip in it or was made by or with a chip and that’s not going to change anytime soon.

 

More important is a person’s ability to stay calm and be rational.  Humans have the ability to think clearly (unlike most other animals) and this task was a perfect example of how we forget that we have that capability.  It only a second to “lose control” and let emotions get in the “driver’s seat” which does not usually lead to a positive ending.  This concept I learned of controlling affective emotions and cognitive processes can be applied to every single aspect of life from dealing with other people, to being in traffic, to working with computers.

       

I would just like to leave a few pieces of advice when trying to tame a task that looks daunting, especially if you aren’t familiar with the computers of today.

 

1.  Stay on task with a timeline…PROCRASTINATION is NOT the KEY!!

2.  Set a rational deadline to complete!

3.  Keep passwords safe (if needed)

4.  Discuss topics with friends and family for inspiration

5.  Take your time and do it right the 1st time

6.  Have fun and keep an optimistic attitude!  (It’ll be over eventually)

 

        In conclusion, hopefully after reading my report, I can shed some light on a seemingly overwhelming task.  The truth of it is that there is no task out there that cannot be completed with proper planning and thought.  Remember “Where there’s a will, there’s a way”? This is the perfect example of the attitude a person should adopt when they feel like there’s no light at the end of the tunnel.  Computer information and literacy is the wave of the future, so it won’t pay to ignore or try to run away from it because the future will eventually force people to utilize computers and work as one.

 

 

 

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