Acquiring Cyberspace Citizenship:
The Quest


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Table of Contents:


Introduction
Data Collection: My Interpretations
Trials and Tribulations of Learning the Internet
My Final Thoughts



Introduction


This report will explain the process of acquiring cyberspace citizenship. To me, cyberspace citizenship means being an active participant on the internet. Some people may only utilize Newsgroups while others utilize a combination of Newsgroups, e-mail, and etc. Active interaction with other people and expressing one's thoughts on the net, means that you are a cyberspace citizen.

This report will also include my interpretations of the data collected regarding my computer sessions on a daily basis. It will also express the problems and frustrations that I, and previous students, encountered during this process.

In the end, I hope you will have a better understanding of how I got from cyberspace alienship to cyberspace citizenship.



Data Collection: My Interpretations


As I began my search for cyberspace citizenship I recorded my experiences during several computer sessions. The scale I used is shown here:

stressful -3 -2 -1 0 +1 +2 +3 pleasant
dissatisfied -3 -2 -1 0 +1 +2 +3 satisfied
wasted -3 -2 -1 0 +1 +2 +3 valuable
confusing -3 -2 1- 0 +1 +2 +3 clarifying
discouraging -3 -2 -1 0 +1 +2 +3 hopeful

I was supposed to rate each session from a -3(bad experience) to a +3(good experience) in five different areas ranging from stressful-pleasant to discouraging-hopeful. As you will see, my experiences varied as the semester went on. The number highlighted reflects my experience on that given day.


Friday, September 5, 1997
Part 6

stressful -3 -2 -1 0 +1 +2 +3 pleasant
dissatisfied -3 -2 -1 0 +1 +2 +3 satisfied
wasted -3 -2 -1 0 +1 +2 +3 valuable
confusing -3 -2 1- 0 +1 +2 +3 clarifying
discouraging -3 -2 -1 0 +1 +2 +3 hopeful

On this particular day my session was quite enjoyable. I took a class that required the use of e-mail so I kind of knew what I was doing. I actually completed an assignment without any real difficulty. As a result I felt a slight sense of pleasure, satisfaction, value, clarity, and hope. I thought to myself, "Wow-I actually have a chance to pass this class!" I was so excited and filled with enthusiasm. This feeling of elation soon turned for the worse as you can see from my next entry.


Friday, September 12, 1997
Part 8

stressful -3 -2 -1 0 +1 +2 +3 pleasant
dissatisfied -3 -2 -1 0 +1 +2 +3 satisfied
wasted -3 -2 -1 0 +1 +2 +3 valuable
confusing -3 -2 1- 0 +1 +2 +3 clarifying
discouraging -3 -2 -1 0 +1 +2 +3 hopeful

Here is where all my nightmares began. I was so lost I spent at least two hours doing nothing. Maybe I could consider it time learning not what to do, but I was still going nuts. I could not seem to grasp the terminologies used in the instructions. Transfering data from here to there seemed impossible to me. I would do something and create more headaches for myself. The level of stress I felt that day is evident. Accompanying my high level of stress was a sense of dissatisfaction, confusion, and discouragement. I did feel like my time was wasted, but like I said earlier, it was actually learning time. My sessions grew even worse if you can imagine that.


Friday, September 20, 1997
Part 8 & 9

stressful -3 -2 -1 0 +1 +2 +3 pleasant
dissatisfied -3 -2 -1 0 +1 +2 +3 satisfied
wasted -3 -2 -1 0 +1 +2 +3 valuable
confusing -3 -2 1- 0 +1 +2 +3 clarifying
discouraging -3 -2 -1 0 +1 +2 +3 hopeful

As you can see I was still trying to complete Part 8 & 9. It was due on the 12th, but I still was encountering mass levels of stress, dissatisfaction, confusion, and discouragement. Even my rating on wasted-valuable went lower. I was really beginning to feel hopeless. I think I felt this way because I was totally computer illiterate when it came to the internet. I tried reading the pamphlets and dictionary but I still could not understand what they were trying to say. I needed a dictionary to help explain the dictionary itself. I did not want to give up so I stayed at the computer lab for three hours. During the next session, something happend for the better.


Saturday, September 28, 1997
Part 8 & 9

stressful -3 -2 -1 0 +1 +2 +3 pleasant
dissatisfied -3 -2 -1 0 +1 +2 +3 satisfied
wasted -3 -2 -1 0 +1 +2 +3 valuable
confusing -3 -2 1- 0 +1 +2 +3 clarifying
discouraging -3 -2 -1 0 +1 +2 +3 hopeful

"Let there be light!" This is how I felt during this particular session. A friend explained to me in lamens terms how to complete Part 8 & 9. After his 10 minutes of help, I finally understood how to create files and upload them. The ratings for that day exemplify how I felt. The session was pleasurable-I walked out of the lab with a smile on my face, satisfying- I felt like I actually did something that day, valuable-I learned a great deal, clarifying-I finally understood what I was doing, and hopeful-It restored a little of the enthusiasm I had lost. Unfortunately, the rollercoaster ride must go on.


Saturday, October 4, 1997
Part 10

stressful -3 -2 -1 0 +1 +2 +3 pleasant
dissatisfied -3 -2 -1 0 +1 +2 +3 satisfied
wasted -3 -2 -1 0 +1 +2 +3 valuable
confusing -3 -2 1- 0 +1 +2 +3 clarifying
discouraging -3 -2 -1 0 +1 +2 +3 hopeful

"Let there be darkness...again." Once again my computer session was filled with high stress, dissatisfaction, confusion, and discouragement. I even felt like my time was a little wasted. I felt like this because I did not understand the HTML language. In order to do the assignment, I needed to know how to write and comprehend HTML. I spent hours trying to figure out what did what and why. I felt like this even after reading the pamphlets again. I just could not grasp the concepts. Is there hope?


Sunday, October 12, 1997
Part 10

stressful -3 -2 -1 0 +1 +2 +3 pleasant
dissatisfied -3 -2 -1 0 +1 +2 +3 satisfied
wasted -3 -2 -1 0 +1 +2 +3 valuable
confusing -3 -2 1- 0 +1 +2 +3 clarifying
discouraging -3 -2 -1 0 +1 +2 +3 hopeful

Well after a few hours of trial and error, I learned how to use HTML. I started off this day feeling stressful, but as the day went on, my feelings changed. The more I tried and failed, then succeeded, the more I felt satisfied with my work. At the end of the day I rated each category high. My stress level reduced and my levels of satisfaction, value, clarity, and hope increased. I did not rate a +3 for hopeful because I knew there were problems still out there for me to encounter. This was a very important day because the rest of the assignments depended on whether or not I could learn to use HTML.


Friday, October 17, 1997
Part 11 & Report 1

stressful -3 -2 -1 0 +1 +2 +3 pleasant
dissatisfied -3 -2 -1 0 +1 +2 +3 satisfied
wasted -3 -2 -1 0 +1 +2 +3 valuable
confusing -3 -2 1- 0 +1 +2 +3 clarifying
discouraging -3 -2 -1 0 +1 +2 +3 hopeful

I enjoyed this computer session. I used Dejanews and read some entries. I did feel much stress because I kind of knew what I was doing. I had fun using Dejanews and reading the reports of past generations. The only stress I felt was a result of this assignment being late. I took so much time trying to do the other assignments, I fell way behind. But I still felt relatively satisfied with the work I did and felt like my time on the computer was valuable because I got things done. I am finding that the assignments, although growing longer, are becoming more enjoyable. Once again my stress level is reducing and my level of satisfaction, value, clarity, and hope are all increasing as a result of understanding what to do.


Monday, October 20, 1997
Report 1

stressful -3 -2 -1 0 +1 +2 +3 pleasant
dissatisfied -3 -2 -1 0 +1 +2 +3 satisfied
wasted -3 -2 -1 0 +1 +2 +3 valuable
confusing -3 -2 1- 0 +1 +2 +3 clarifying
discouraging -3 -2 -1 0 +1 +2 +3 hopeful

This was another fruitful day. I entered the lab with little stress, thus the day turned out to be quite pleasant. I immediately went to work on my Report 1 with a feeling of value and clarity. When the session was over, I had a great sense of satisfaction and value because I did a lot of work. I also felt a renewed sense of direction, subsequently the session was full of clarity. This was indeed a good day!


Monday, October 27, 1997
Report 1

stressful -3 -2 -1 0 +1 +2 +3 pleasant
dissatisfied -3 -2 -1 0 +1 +2 +3 satisfied
wasted -3 -2 -1 0 +1 +2 +3 valuable
confusing -3 -2 1- 0 +1 +2 +3 clarifying
discouraging -3 -2 -1 0 +1 +2 +3 hopeful

A nice day on the beach. That is how I felt on this particular day. I usually spend my days off at the beach, enjoying the sun and surf. I feel the least amount of stress and the highest sense of satisfaction, hope, and clarity while in the water. I find it quite astonishing to relate that feeling to how I felt while in front of the computer for three and a half hours. I was actually enjoying myself. Once I continued writing my report, I could not stop. The words and ideas kept plastering themselves on the computer screen. At the end of the session, I was embraced by a great sense of satisfaction, pleasure, and hope. I soon started to notice my alienship changing into citizenship.


Overall Pattern

As you can see from the graph above, there is indeed an overall pattern pertaining to my computer sessions. First of all, I noticed that as the semester progressed, my sessions became increasingly positive. I began the semester on a more less negative note. But, in sessions 6-9, my ratings turned extremely positive.

I attribute this pattern to my attitude on that given day. I noticed that when I went to the computer lab with a negative attitude, the session was not that successful in terms of hope, value, clarity, and satisfaction. Conversely, when I had a positive attitude the session was a success.

Furthermore, these positive or negative attitudes relied on whether or not I knew what I was doing. If I had no idea what I was doing, I automatically went to the lab with a bad attitude. A good example of this would be Friday, October 15, 1997. As I wrote in my summary, I was clueless thus helpless. My successful days, and nights, in the lab are attributed to knowing what I was doing. Subsequently, I was actually anxious and prepared to go to the lab. An example of this would be Monday, October 27, 1997.

Simply put, the outcome of each session depended on how much knowledge I retained the previous week. It also depended on the amount of hours I spent engaging in trial and error. Luckily for me, each session improved as time went on and as I increased my knowledge of the Internet.

My Future as a Cyberspace Citizen


Since I now have some basic knowledge of how to use the internet, I think I'll have both the motivation and desire to further pursue Cyberspace citizenship. My new found knowledge has instilled a sense of curiousity and dedication in me. I have learned that patience and an open-mind helps cure technophobia, which in turn creates a more positive learning environment. Hopefully as time goes on and I learn more about the internet, new doors in my mind will open and be capable of offering some personal insight. I think only then will I have achieved full Cyberspace citizenship.

I have started my journey and hopefully it will never end.

Implications


PERSERVERANCE. I have learned that in order to even achieve stage one of Cyberspace citizenship, an internet learner needs to exhibit perserverance. Learning how to use the internet has to be one of the most hardest things I ever did. It ranks up there with learning a new language and/or understanding woman.

Hopefully,in the future, new technology will make Internet learning more fun or user-friendly, instead of such a challenge. In addition, if you enjoy voicing your opinions and want to express your creativeness to a wide range of people all over the world, then becoming a Cyber-citizen is definitely something for you.

All I can say to Internet learners is, "Don't give up because once you feel that first sense of achievement, it will open your eyes to a whole new world...Cyberspace!"



Trials and Tribulations of Learning the Internet: No Pain...No Gain!

Getting to know the Web was surely an emotional adventure. It felt like a roller coaster ride, creeping to reach the top only to fall quickly back to the bottom. There were also many twists and turns which made me want to close my eyes and wish that it was over.

I have to say that I was terrified of getting to know the Web, just as I was terrified of riding rollercoasters. The key word here is "was", meaning past tense. In order to take the plunge into Internet enlightenment I believe that a person needs to first-overcome his/her fear of the Web(Technophobia), second-be open minded: try new things , and last- practice perserverance. If a person can embody these three characteristics, then becoming a regular and lifelong Cyber-citizen is attainable.

Overcoming Technophobia takes a lot of dedication and PERSERVERANCE. There were days when I wanted to throw the computer out the window. I felt a sense of inferiority because I could not grasp the concept of HTML. I would do things that created more problems. This sense of inferiority created Technophobia in my psyche. I was actually afraid to go to class because I did not know what I was doing. Luckily, I did not give up and eventually I got over my Cyber-fears.

How did I do this? I conquered Technophobia by way of positive reinforcement. If I went to the lab with a clear mind and made some progress, I treated myself to 9 holes of golf or something else that I enjoy doing. By rewarding myself I was able to alleviate my stress and subsequently be ready for the next session. This was the only method I could think of that would work. Eventually I my fears decreased and I also became a decent golfer:)Ha Ha!

In addition, having an open-mind helped me overcome some of my frustrations. I would think to myself, "Okay, that's not working, so let's try something else." Utilizing this type of thought process really extended my computer sessions. If I didn't have an open-mind, my sessions would have lasted only 15 minutes.

Furthermore, a Cyber-infant definitely needs to practice perservernce, without it, they will certainly perish. For me, the challenge of not giving up provided the sparks I needed to move upward along the chains of my ride. I have to admit that the rush I get from a good day at the computer feels something like getting off a rollercoaster; a love/hate sensation. I hated the ups and downs, but loved the overall feeling.

Let's Hear What Other Generational Students Had To Say About Learning The Internet

Here I read the articles of four previous students- Diane Beauchem, Rebecca Ross, Lori Morita, and Shane Cobb-Adams. Let's hear what they had to say about their quest for Cyberspace Citizenship.

I especially enjoyed the way Diane combated her depressions and pessimism as she so eloquently writes:

"Contrary to what I said in my 459 lab report, in a close race between crying and swearing, my next favorite way to combat Internet stress was to take a break at Manoa Gardens with a vegetarian taco salad and a 20 oz. Killian's red Ale. Nothin' better to calm your nerves and boost you back on to the computer. . . Unless you have too much Killians, which, on occasion, has happened. The real bummer is, when they're out of taco salad, Then I employ other relaxation methods. . . I go home, take a nap, and forget I know how to even spell cumpooter, camputor, computer. There it is!"

I too spent some days alleviating my stresses at Manoa Gardens. I would bye a pupu platter, a pitcher of Bud Light, and talk with my friends. That seemed to do the trick until I found myself becoming a borderline alcoholic. Nah, just kidding. I really could relate to her sense of frustration. I think she also felt a litle inferior to the computer. Learning something new takes time and patience, and when those characteristics run low, do something that will make you happy.


Next, Rebecca Ross points out the two most important things she learned about the Internet. At the start of her journey, Rebecca thought she knew enough about computers so that she could accomplish her goals without any real difficulty. As the semester dwindled on, she found out that it was harder than she thought.

The first one is accept the fact that I cannot speedily accomplish anything! Before I try to accomplish anything, I remind myself that what I am about to do is going to take a lot of time. That way, I never feel rushed by a time restriction. Another thing I try to keep in mind is that, even if I don't accomplish what I was trying to accomplish, next time I try it, I will know more than I knew this time!

The second important thing Rebecca realized was to utilize the internet itself as a tool for answering her questions. She would ocassionally ask people questions about her assignment through E-mail.

Another element of my new found confidence, is that I met a couple of people that are willing to answer an occasional question for me. At first I felt that this was somehow cheating, but I rationalized this in my mind because these people, I met on the Internet. We communicate only by e-mail, as they are not in this state, and so I feel as though I am only using my resources well. The link on my home page to "NCSA's Beginner's Guide to HTML", is courtesy of one of these helpful people.

In times of need, asking peers for some advice can be just the medicine the doctor ordered.


I thought that I could relate totally with Lori's report. She explains her view on going from computer illiteracy to literacy. In the beginning she also felt overwhelmed with the amount of work and confusion about what was expected of her. I found it quite interesting to hear that to overcome her technophobia, she also had to spend hours in the computer lab. I found it interesting because for most people it is easier to just give up. Good for Lori! She then goes on to explain her difficulties with autonomous learning.

No text. No conventional lectures. No instructions and papers and papers and papers to tote around. Figure it out yourself, and tell us how you got where you did. But figuring it out meant using skills I hadn't consciously utilized in a very, very long time: ask questions as creatively as you can. Be as imaginitive as you can. If I were a link, where would I be? What can I do with myself today? Be as clever as you can be and don't keep in mind the limitations.

Her reports are written in a very candid fashion. I think you would enjoy reading some of what she has to say about the Internet learning process.


WOW! Shane's report on "Developmental Patterns for learning the Internet" was outstanding. Here he focuses on the fact that human behavior consists of three areas: the Affective-how we feel, the Cognitive-how we think, and the Sensori-motor- how we react. Shane also gives his perspective on the process of learning the internet and ends with some advice for future Cyber-generations.

I for one agree with Shane that the use of the Generation Curriculum has made it easier for present generations.

Overall the process of learning about the Internet is made easier by the Generation Curriculum because you get to have the benefit of other's experience. Hopefully by reading about other's mistakes and also successes each of us can gain a better understanding for the Internet in a shorter amount of time and with less frustration along the way.

How do the experiences of these students compare to mine?

It is uncanny to see so many similarities between my experiences and those of past generations. They pretty much all experienced anxiety and frustration at one point of their journey just like me. They all also found ways to succeed. I attribute these similarites to the fact that Internet education is still quite new and most of us never had any formal training. We all experienced Technophobia because we knew either a little or nothing about the Web. I also attribute these similarities to the fact that we were all students, students who were pressed for effective time-management. We probably all had other classes to tend to and felt like this class was taking up a lot of or time. Simply put, we all started from ground zero and had to work our way up, autonomously. This type of situation would inevitably evoke some common hardships.

Did my fellow G7 classmates share the same experiences as me?

Well it seems that my fellow classmates and I did indeed experience the same hardships and pleasures. Lori, Moya, and Desmond all had trouble dealing with the work load involved in this class. The amount of work is overwhelming because of how much time it takes to complete each assignment. Another similarity I found was that all of our frustrations stemmed from whether or not we knew how to do the assignment.

I guess the most prevalent similarity I found between the four of us was that we all did not give up and eventually overcame our feelings of Technophobia. We all succeeded in taking the first steps towards Cyber-space Citizenship. I feel a special bond between myself and the people in our class. I feel we have built a sense of community, when someone needs help, we try and help them to the best of our ability. We all tried to comfort each other and give each other encouragement during times of low moral. Each similarity we experienced, together as a class, helped everyone keep sane in the insane world of Cyberspace.



My Final Thoughts:

What did I gain from doing this report?

Where do I begin? I have gained so much from doing this report. I guess one of the most important things I gained from this report is that I got to see my progress from beginning to end. I got to see how the three domains of behavior all changed. My Affective domain progressed throughout the semester. I went from feeling totally inadequate, in terms of Internet use, to feeling quite adequate. I overcame my fears of technophobia and that allowed me to feel positive about furthering my Internet education.

I noticed that my Cognitive domain changed. I would often think of giving up or throwing the computer out of a window. But as the semester wore on, my train of thought shifted toward thinking of new ways to find solutions. I would think with a more positive outllok. Last, I noticed that my Sensori-motor domain changed. I would often swear and cuss because I did not know what I was doing. As time went on, I tried looking for the answers constructively, with a more postive attitude. This allowed me to move forward instead of backward or laterally. Instead of running from a problem, like usual, I now tried to take it on head first.

I also gained a better appreciation for the Generational Curriculum. I found it very important to read the reports of past generations. The similarities in feelings between myself and them served as a boost of energy. Whenever I found myself down and out, I would just think of somebody from a past generation and think to my, "They encountered the same difficulties and made it through, so don't give up!"

Maybe most importantly, I realized that autonomously learning is difficult at first, but with proper guidance and personal initiative, it can be the most prosperous experience of a lifetime. I had such a hard time at the beginning of the semester coping with all the new terminologies and commands, I thought I was going to go crazy. But, by practicing perserverence, I was able to learn so much not only about the internet, but more importantly, about myself as an individual. Believe it or not, attaining Cyber-space Citizenship has been one of the most life learning experiences I have ever had.

Suggestions for future generations:)

First, and foremost, I would have to say Don't Give Up! Once you have given up, it will be that much harder to succeed. I had the mentality of giving up during the first few weeks of class, and where did that get me...nowhere! If you encounter a problem or don't understand something, step away from the computer and collect yourself for a minute or two. Keep your mind open to more than one solution to a problem. There will be times when the obvious answer is actually your worst nightmare.

I would also like to encourage future generations to make use of the DRA and read the reports of past generations. Sometimes reading about others failures helps you ease your own pains and frustrations. Sometimes past generations can also help you solve a problem you have because they've already experienced it.

In the end, if you practice perserverence, keep an open mind, and keep a positive attitude about your work, than hopefully you'll be able to acquire Cyber-space Citizenship. Remember, "May the force be with you!"



My Reactions to the Generational Curriculum | My Home Page | Report 1: Identifying Attitudes Through Newsgroups Messages |Report 2: Acquiring Cyberspace Citizenship | Newsgroups Report | Bookmarks File | Icons File | Our G7--409af97 Class Home Page | Dr. Leon James Home Page

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