Annotated Bibliography on the Age of Rage
A Look at Different Forms of Rage & How to Handel it.
By Stephanie A. Atkins
February 26, 2001
Topic I: CHILDREN AND RAGE
Topic II: WORKPLACE RAGE AND
VIOLENCE
Topic III: AIR RAGE
Topic IV: CYCLISTS DEALING WITH
RAGE ON THE ROAD
Topic V: RAGE AND THE TELEPHONE
Topic VI: FAN RAGE
Statement:
This page is here to provide information on
different types of rage and, more importantly,
how to handle it. Although our society is consumed with rage many of us are unaware of the different circumstances and
situations in which this rage can manifest. Hopefully by looking at this page
you can identify potential rage situations and
handle it appropriately. Or if you are unable to help individually hopefully
this site can provide you with some of those individuals who can help.
Topic: Children
and Rage
Title:
The
Children of Rage
http://www.members.tripod.com/LeeLydon/rage.html
Summary:
A mother whose daughter
is afflicted with a traumatic brain injury writes this page. It is this injury
that is believed to be link to her being a child of rage. This author is not a
doctor or therapist and does not claim to be either. She is offering support to
other caregivers through suggestions and discussions. By reinforcing the ideas
of love, support, protection and self-esteem this mother has received emails of
praise and thanks. Articles include: Tourette Syndrome and Rage and Never
Mistake a Rage for a Tantrum.
Title: Characteristics of Protective Rage
http://www.allhealth.com/childrens/olpgen/0,6103,1627_172862,00.html
Summary:
In this article, the characteristics associated with
protective rage are associated with the children with Attention Deficit
Disorder. The protective rage erupts when the child is interrupted without
warning. This is aggravating for the child. Not only has he been distracted
from his or her current task but they are also faced with a feeling that they
will be unable to cope with the distraction. A child with AD struggles to
focus. A distraction is making that struggle even harder and more frustrating.
As the article explains: "Protective rage is triggered when the child
feels that his or her interior world is being invaded -- when fierce
inner-directed concentration is interrupted or when a routine is disturbed. In
fact, some AD children with anxiety issues may experience terror when required
to shift focus too rapidly. Their contact rhythm from internal to external
focus is very slow, and if they are "rushed," they experience the
feeling of being lost in "no child's land" with nowhere to go. The
child's frustration at being interrupted, or just the pressure of the
background mental anguish that he or she experiences all day from obsessions,
is sometimes just too much to handle, causing the child to explode."
Topic: Workplace
Rage and Violence
http://www.osha-slc.gov/SLTC/workplaceviolence/index.html
Summary:
Workplace violence in its
most extreme form is murder. Nearly 1,000 workers are murdered, and 1.5 million
are assaulted in the workplace each year. As a result of this rising trend,
OSHA has developed guidelines and recommends protective measures to help
prevent violence in the workplace. OSHA recommends steps to reduce job stress
as well. Focus is placed on jobs with high occurrences of workplace violence
and factors that make them targets.
Other Articles Provided Include:
Violence
in the Workplace: A Resource Guide. This resource guide is a component of
an educational program initiated by the Registered Nurses' Association of Nova
Scotia (RNANS) as a result of a resolution passed at the 1995 Annual General
Meeting. It can be used independently or in conjunction with the video produced
by RNANS, entitled "Violence in the Workplace." Also available as a
64 KB PDF
file.
Violence
in the Workplace / Oregon, 1991-1995. Department of Consumer & Business
Services (1996, December), 66 KB PDF file. A Study of Workers' Compensation
Claims Caused by Violent Acts, 1991 to 1995.
Developing
an Effective Violence Prevention Program. Oregon OSHA Online Course 120.
Cal/OSHA
Guidelines for Workplace Security. State of California.
Violence
in the Workplace - The Workplace Violence Prevention Resource Center.
Minnesota Department of Labor & Industry.
Human
Resources & Risk Management - Workplace Violence Prevention. University
of California - Davis.
Title: Positive Steps for Screening out Workplace
Violence
Summary:
No cure for the epidemic of
workplace violence but screening may help. This screening program addresses
workplace violence and the legal issues it encompasses.
Begin with notifying
applicant of background check and random drug testing. Check references
carefully. Beware of cases of job hiding. This is followed by twenty carefully
selected open-ended questions. Then after hiring continue to make the employee aware
of rules and consequences. By reducing the potential of workplace violence from
the beginning you can create a safer work environment. As the designer said,
"It’s kind of like bringing the level of safety up to 100 percent. That
may not be possible, but I feel that by asking them to implement this program
we have narrowed the gap to maybe 98 percent."
"I do not think
this is a perfect program. But it is a realistic program that can be applied to
most companies without incurring outrageous costs."
.
Title: Workplace
Solutions 
Summary:
Which type of company
are you? One who is Crisis Prepared or Crisis Prone? Controlling the
opportunity for workplace violence is key in this equation. "Organizations
are crisis-prone when they are likely to experience a greater frequency or
severity of dangerous and disruptive situations, such as inter-employee
violence and conflict, assaults by non-employees, harassment, threats and
intimidation. Such organizations have not created the necessary preventive
systems. Consequently, they experience a lowering of workplace morale,
increased disability costs and a far greater risk of legal liability."
In order to do this, companies such as Workplace Solutions offers
consulting and direction in Achieving
Preparedness! The development of these capabilities typically includes
the following steps:
Preparing a systematic, comprehensive Organizational
Risk Audit.
Facilitating planning for
critical incidents and emergencies as well as for post-incident
analysis.
Improving the effectiveness of
grievance and dispute resolution procedures.
Creating mechanisms that can provide a
continuum of responses, including detection of early warning signs
(such as symptoms of acute stress), early intervention and post-incident
counseling.
Developing corporate structures
and policies and fostering an organizational culture conducive to
violence prevention and effective crisis response.
Training key personnel in problem-solving,
communication and conciliation skills that can keep conflict from
spiraling out of control. (See Training page for a
description of unique programs offered by Workplace Solutions in conjunction
with Pact Training.)
Topic: Air Rage
http://www.aloha.net/~dyc/airrage.html
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Summary: "AIR RAGE, like road rage, is the inability to cope with the challenges of congested traffic." According to Dr. James and Dr. Nahl. They examine the victims and perpetrators of air rage. How do you know if you will be the next one to explode into a rage and what are the airlines doing to prevent it? Delays, cancellations and jet lag can be catalysts for air rage. But by proper prevention by both the passenger and the airline rage and violence can and should be avoided. Tips such as a consistent flight update every five minutes on the part of an airline when dealing with a delay or cancellation. |
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Title: International
Conference on Disruptive Airline Passengers
alpa.org/internet/safety/recap/htm
Summary:
Problem seems to be growing
however in order to be sure a central data base should be constructed in order
to assist in installing mandatory preventative measures. Goal: to protect the
traveling public, flight attendants, and pilots. High levels of drinking and
inability to smoke may be contributing factors. U.S. Department of
Transportation is focusing their attention to this matter.
Topic: Cyclists Dealing with Rage on the Road
Title: Cyclists Facing Road Rage
http://www.security.world.com/library/automotive/cyclistroadrage.html
Summary: Cyclists Facing Road Rage
Cyclists are now apart
of the growing population dealing with road rage. The rage on the road was once
believed to be limited to those driving motor vehicles, however an incident of
rage that resulted in the shooting of a Colorado cyclist has brought attention
to the issue. The disadvantage of the cyclist is obvious, as Millman points out
that, "clearly someone on a bike is very exposed. They don't have the
protection of the metal, like someone in a car would."
"Leon James, a psychologist at the University of Hawaii, states that it is important for the cyclist to refrain from demanding a share of the road when a driver refuses to give it, and not to show anger. He explains that once the cyclist shows anger, the situation escalates; "the cyclist doesn't know how the driver will respond."
James advises drivers to realize
when they are becoming agitated, figure out why, and try to extinguish those
feelings. "There are roadway bullies, and any of us can turn into a bully.
All of us drivers have a bias to feel we have priority over the road. It's a
territorial competition where the driver feels that the cyclist should not be
there, in the way of the car."
Advice
to cyclists includes: avoid eye contact, stay out of the way, avoid a
challenge, get a description of the vehicle if necessary, and of course, always
wear a helmet. "That's the most effective safety device we have,"
says Millman.
Topic
: Rage and the
Telephone
Title:
Dealing
with abusive telephone calls
Bullying, harassment, victimization,
Summary:
The disturbance that an abusive
or threatening phone call can be is enraging, distressing, or just a plain
nuisance. This web page gives helpful hints on how to deal with the caller and
some insight on both your possible emotions as well as the callers. The caller
may be angry with you or possibly jealous. The caller is seeking power,
control, domination, and subjugation. Do not respond. Simply remove yourself
from the situation. Do not let the caller’s rage make you give in. According to
the article, "The menacing nature of each call is a provocation to get you
to respond. You win by not playing. If you respond, say, on the thirtieth call,
it teaches the caller that he or she will get a response every thirtieth call,
or thereabouts. You can expect another thirty calls, then another thirty, and
so on."
Other tips include disconnecting
the ringer and logging in every call. Help is also offered legally:
The
Malicious Communications Act (1988)
The Protection From Harassment Act (1997)
There's
a lot of useful information on stalking (including stalking by phone) in Gavin
de Becker's excellent book The Gift of Fear (Bloomsbury, 1997, ISBN
0-7475-3691-0)
Topic:
Fan Rage
Title:
Split http://www.angelfire.com/rock/jem/realjem/frames.html
http://www.d-angel.demon.co.uk/spice
Summary:
"This
page is a place to express your hatred for the most incredible waste of
molecules ever to walk the Earth, so if you are a fan, best leave now and
return to your Play-Doh" Obviously this person has some pent up aggression
when it comes to these entertainers. This web site offers its visitors an opportunity
to express their hatred and rage in a form of communication. This page is full
of inappropriate language as well.
And in Closing…
I
constructed this web site as an assignment for a psychology class and sincerely
hope that the knowledge I have gained in completing this assignment will
benefit you as a viewer. What I hope you take from this web page is the
understanding that rage takes many forms and those forms can range from being
somewhat comical to being dangerous and violent. Self-assessment is a key in
understanding rage. By understanding our own rage and aggression we can begin
to understand and deal with other people’s rage and be prepared for the
reprecussions. If you have any questions or comments please email me @ mightymousesa@hotmail.com .
Thanks for visiting!
Take
a look at here for more information on our class structure:
www.soc.hawaii.edu/leonj/leonpsy14/g14classhome.html
Or for more information on Rage Pages:
www.soc.hawaii.edu/leonj/409bs2001