Working
with Emotional Intelligence
Predicting
Your Level of Success
MAIN
POINTS OF THE BOOK
The premise of the
book Working with Emotional Intelligence by Daniel Goleman is that our
emotional intelligence is much more important in predicting our level of
success and satisfaction in life than is our IQ. In fact, the book has
redefined what it means to be smart and effective in life.
In his past book of Emotional Intelligence, Daniel Goleman defines five
critical skills that make up emotional intelligence.
1)
"Knowing one’s emotions —
”Self-awareness—recognizing a feeling as it happens—is the keystone of
emotional intelligence. The ability to monitor what we are feeling
moment-to-moment is crucial to psychological insight and
self-understanding."
2)
"Managing emotions —
”Handling feelings so they are appropriate."
3) "Motivating oneself —
Marshalling emotions in service to a goal is essential for paying attention,
for self-motivation, for mastery, and for creativity. Emotional
self-control—delaying gratification and stifling impulsiveness—underlies
accomplishment of every sort. And being able to get into the "flow"
state enables outstanding performance of all kinds."*
The tools you will learn in our basic course will show you how to easily
eliminate the blocking feelings that prevent you from achieving what you want
in life. As you eliminate the feelings that say "I can’t," "I
don’t know how," "I don’t deserve it, "I can’t handle it,"
you uncover your innate sense of "I can" that naturally catapults you
to greater success. Our inappropriate emotions cause us to act impulsively. As
you let them go you find it easier to stick with your goals.
4)
"Recognizing emotions in others —
”Empathy is the fundamental people skill."
5) "Handling relationships —
”The art of relationship is, in a large part, skill in managing emotions in
others."
In his current book of
Working with Emotional Intelligence, he further elaborates on the
importance of emotional intelligence, in the
work setting. Determining and predicting the success of an individual can be
made by determining his/her emotional competence.
“Emotional
competence is a learner capability
based on emotional intelligence that results in outstanding performance at
work. There are two abilities: empathy, which involves reading the feelings of
others, and social skills, which allow handling those feelings artfully.”
Our emotional
intelligence determines our potential for learning the practical skills that
are based on its five elements and
emotional competence shows how much of that potential we have translated
into on the job capabilities.
EMOTIONAL COMPETENCE COMPONENTS:
PERSONAL COMPETENCE -
these competencies determine how we manage ourselves
1)
SELF-AWARENESS
– knowing one’s
internal statees, preferences resources, and intuitions
a. emotional awareness
b. accurate self assessment
c. self-confidence
2)
SELF-REGULATION
– managing one’s
internal stares, impulses, and resources
a. self-control
b. trustworthiness
c. conscientiousness
d. adaptability
e. innovation
3)
MOTIVATION –
emotional tendencies that guide
or facilitate reaching goals
a. achievement drive
b. commitment
c. initiative
d. optimism
SOCIAL COMPETENCE –
these competencies determine how we handle relationships
4)
EMPATHY - awareness of others’
feelings, needs, and concerns
a. understanding others
b. developing others
c. service orientation
d. leveraging diversity
e. political awareness
5)
SOCIAL
SKILLS - adeptness at inducing desirable responses in
others
a. influence
b. communication
c. conflict management
d. leadership
e. change catalyst
f. building bonds
g. collaboration and cooperation
h. team capabilities
* Working with Emotional Intelligence by Daniel Goleman
MY
RECOMMENDATION
I like to
recommend this book to many people who are about to start their life in the
workforce. This book introduces many of the concepts I mentioned above, and
these concepts and skills are not taught in schools. I highly recommend
everyone reading this book because I think you will gain many important skills
that is necessary in the workplace. By mastering the emotional intelligence and
emotional competence skills, you will be able to succeed in whatever you do.
This
book was filled with many examples, and I particularly like the examples of
Goleman’s personal life experiences, and about Bill Gates. This book mentions
many important people in the business world, and it is like their secret to
success was having emotional intelligence.
I also
believe that this book will not only help for the people in the business
relationship but will help you to improve your relationship with your loved
ones as well. I personally gained a lot from this book. I can’t say, I mastered
this skill of emotional intelligence but I can clearly say I know what kind of
person I want to become. Emotionally intelligent person. I think this is
the key to happiness and success in life.
