Working with Emotional Intelligence

Predicting Your Level of Success


The premise of the book Working with Emotional Intelligence by Daniel Goleman is that our emotional intelligence is much more important in predicting our level of success and satisfaction in life than is our IQ. In fact, the book has redefined what it means to be smart and effective in life.

In his past book of Emotional Intelligence, Daniel Goleman defines five critical skills that make up emotional intelligence.

1) "Knowing one’s emotions
”Self-awareness—recognizing a feeling as it happens—is the keystone of emotional intelligence. The ability to monitor what we are feeling moment-to-moment is crucial to psychological insight and self-understanding."

 2) "Managing emotions
”Handling feelings so they are appropriate."

3) "Motivating oneself
Marshalling emotions in service to a goal is essential for paying attention, for self-motivation, for mastery, and for creativity. Emotional self-control—delaying gratification and stifling impulsiveness—underlies accomplishment of every sort. And being able to get into the "flow" state enables outstanding performance of all kinds."*

The tools you will learn in our basic course will show you how to easily eliminate the blocking feelings that prevent you from achieving what you want in life. As you eliminate the feelings that say "I can’t," "I don’t know how," "I don’t deserve it, "I can’t handle it," you uncover your innate sense of "I can" that naturally catapults you to greater success. Our inappropriate emotions cause us to act impulsively. As you let them go you find it easier to stick with your goals.

4) "Recognizing emotions in others
”Empathy is the fundamental people skill."

5) "Handling relationships
”The art of relationship is, in a large part, skill in managing emotions in others."


In his current book of Working with Emotional Intelligence, he further elaborates on the importance of emotional intelligence, in the work setting. Determining and predicting the success of an individual can be made by determining his/her emotional competence.

Emotional competence is a learner capability based on emotional intelligence that results in outstanding performance at work. There are two abilities: empathy, which involves reading the feelings of others, and social skills, which allow handling those feelings artfully.”

Our emotional intelligence determines our potential for learning the practical skills that are based on its five elements and  emotional competence shows how much of that potential we have translated into on the job capabilities.


PERSONAL COMPETENCE - these competencies determine how we manage ourselves

1)     SELF-AWARENESS – knowing one’s internal statees, preferences resources, and intuitions

a.     emotional awareness

b.     accurate self assessment

c.      self-confidence

2)     SELF-REGULATION – managing one’s internal stares, impulses, and resources

a.     self-control

b.     trustworthiness

c.      conscientiousness

d.     adaptability

e.     innovation

3)     MOTIVATION – emotional tendencies that guide or facilitate reaching goals

a.     achievement drive

b.     commitment

c.      initiative

d.     optimism

SOCIAL COMPETENCE – these competencies determine how we handle relationships

4)     EMPATHY -  awareness of others’ feelings, needs, and concerns

a.     understanding others

b.     developing others

c.      service orientation

d.     leveraging diversity

e.     political awareness

5)     SOCIAL SKILLS -  adeptness at inducing desirable responses in others

a.     influence

b.     communication

c.      conflict management

d.     leadership

e.     change catalyst

f.       building bonds

g.     collaboration and cooperation

h.     team capabilities

* Working with Emotional Intelligence by Daniel Goleman



I like to recommend this book to many people who are about to start their life in the workforce. This book introduces many of the concepts I mentioned above, and these concepts and skills are not taught in schools. I highly recommend everyone reading this book because I think you will gain many important skills that is necessary in the workplace. By mastering the emotional intelligence and emotional competence skills, you will be able to succeed in whatever you do.

This book was filled with many examples, and I particularly like the examples of Goleman’s personal life experiences, and about Bill Gates. This book mentions many important people in the business world, and it is like their secret to success was having emotional intelligence.

I also believe that this book will not only help for the people in the business relationship but will help you to improve your relationship with your loved ones as well. I personally gained a lot from this book. I can’t say, I mastered this skill of emotional intelligence but I can clearly say I know what kind of person I want to become. Emotionally intelligent person. I think this is the key to happiness and success in life.


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