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Cyber-Therapy, Driving Therapy, and Cyberspace Counter-Culture:

Would Therapy Over the Internet Really Work?


INTRODUCTION: SURFING YOUR WAY TO MENTAL HEALTH?
CYBER-THERAPY: EMOTIONAL FITNESS ONLINE
CYBER-THERAPY: SELF HELP & PSYCHOLOGY MAGAZINE

 DISCUSSION

DRIVING THERAPY: DRIVING YOU CRAZY? DR. COHN VS. DR. DRIVING
CYBERSPACE COUNTER-CULTURE: DO I LOOK LIKE A PIRATE TO YOU?

FINAL CONSIDERATIONS: UNDERSTANDING

 

Introduction: Surfing Your Way To Mental Health?

Here you will find an objective assessment of therapy online. It provides descriptions of sites, which were designated by Dr. James Leon of the University of Hawaii at Manoa, and provides links to them so you can make up your own mind. It also tackles one type of therapy in particular, Driving Therapy. This section of the page compares two sites by Dr. Cohn and Dr. Driving. Finally, the counter culture of our technological world, is discussed. I knew of many of the topics discussed within this page in very superficial way. After completing it, I now have a deeper understanding of them. After reading this report, hopefully you will too.

Cyber-Therapy: Emotional Fitness Online

This is a site run by Tom Raymond, M.S.W. It provides therapy and counseling over the Internet for a fee. These are some of the ideas expressed in this site and my responses to them.

"Participation Theory defines intimacy as the closeness and camaraderie that's created when partners are able to satisfy each other needs. While partners who are intimate may "love" each other, people who love each other are not necessarily intimate."

I initially had problems understanding this comment by Mr. Raymond. Once I looked deeper, I realized the problem was in the operational definitions of the terms used. The word "love", as I define it, include such qualities as closeness and camaraderie. In the 90's, we have come to an age where some relationships are based on familiarity and convenience. A love relationship, such as a marriage, takes much work and "maintenance". What may have started as a love relationship, may after time lose the closeness and camaraderie due to neglect. I define that to be "familiarity", not love. A love relationship, which has lost the closeness and camaraderie, is nothing more than getting used to the concept of the other being around.

"Emotional Fitness-Online provides a therapeutic relationship that is more powerful than an advice column and more timely and productive than the traditional 50 minute session."

This quote really has two parts. Is online therapy more powerful than an advice column? Absolutely! Simply from the fact that the Internet is such an interactive medium. Using the Internet, one can fill out forms, answer assessment questionnaires and other such things, which would be very cumbersome and hard to do in an advice column. The speed in which transactions occur on the Internet also would make it much superior then an advice column. One can correspond with their therapists many, many times a day, 24 hours a day. This is impossible in an advice column.
The second part of this quote is that it is "more timely and productive than the traditional 50 minute session". How can Mr. Raymond make such a sweeping statement about therapy? Had he considered the various situations in which therapy is used? Therapy is not limited to giving guidance and counseling to simple problems. For these problems, Cyber-Therapy may serve as a very convenient, timesaving facility which may be quite effective. The fact of the matter is that the scope in which therapy is used is much greater. Therapy is used in very complex problem such as mental/personality disorders, coping with life threatening illnesses and injuries (such as cancer, AIDS, sever brain damage, etc.), drug and alcohol addiction, etc. In such cases, I believe that Cyber-Therapy would not be effective. There is not way to make sure that the clients stay committed to the therapy and even if they were, it is reliant on self-report. How can we make sure that they are not lying when they give their progress reports for a drug addiction program? Without the benefit of actually seeing the client, we cannot even see if they are improving physically from quitting drugs or alcohol or the relinquishment of stress.

 

Cyber-Therapy: Self-Help & Psychology Magazine: Cyber-Therapy: Pariah With Promise?

This was part of an online magazine called Self Help & Psychology Magazine and was written by John A. Ingram, Ph.D. This page discussed the pros and cons of Cyber-Therapy. The ideas raised in this page stem from issues raised a seminar entitled "Ethics of Online Psychology" at the 1996 California Psychological Association Annual Convention in San Diego. The following are some of the ideas, which piqued my interest:

CONS of Cyber-Therapy
Lack of control -- Dr. Ingram states, "How does the therapist know for certain who is actually on the other end of the interaction unless there has been at least one fact-to-fact meeting (apparently a requirement in some areas)?". He also points out the possibility that the client may "become agitated" and "unilaterally terminate" sessions.

This is could potentially be a big problem in Cyber-Therapy. As Mr. Maruya indicated in our class (Psychology 409a at the University of Hawaii at Manoa), in a group setting, the other members of the group hold each other accountable for sticking with the program. On the other hand, in this type of medium there is no way to make sure the client is committed to the therapy. There is no way to keep the client from simply turning off their computer or disconnecting their connection.

Loss of metacommunication -- Dr. Ingram points out the importance of "paraverbal material" such as eye contact, vocal inflection, posture, movement, etc. These nonverbal cues are totally lost with the obvious limitations of a computer. Dr. Ingram compares Cyber-Therapy to therapy over the telephone. He states that "at least in phone therapy contact, vocal aspects (rate of pitch, emotional tone, etc) are retained". "How can one accomplish good psychology with these major aspects completely eradicated.

Dr. Leon James, our professor at the University of Hawaii at Manoa, states that nonverbal cues are often misinterpreted and that the absence of it is a positive factor. I tend to disagree, as does Dr. Ingram. Nonverbal communication is vitally important in conveying such things as dishonesty, nervousness, distresses, depression, etc. These things would not be conveyed through Cyber-Therapy unless it is implied to or stated overtly. From the use of certain words or expressions, one may be able to pick up on certain emotions but this would not be nearly as much as the information gained though observing a client's nonverbal actions while in therapy.

Partial anonymity -- Dr. Ingram indicates the potential of both the client and therapist may hide behind a false identity "making it difficult to have a truly intimate (particularly emotional) relationship".

This idea piqued my interest because Dr. Ingram mentions the word "intimate". In our class, we also discussed these problems as well. Dr. James stated in this discussion that therapists are not supposed to be "intimate" with their clients. They are supposed to have a professional relationship with the client. I tend to agree with Dr. James on this one. I feel that intimacy is not necessary in therapy. However, I can see how conducting therapy under deceptive conditions is neither healthy nor ethical.

PROS of Cyber-Therapy
Underserved, difficult to access, or otherwise relatively untapped populations
-- Dr. Ingram stated the ease of access involved with the Internet. People who live in remote areas, such as in the Arctic North or in a third world village can receive therapy through the Internet without the therapist actually having to be there. The same can be said to those with physical handicaps and those in the late stages of a terminal illness. All of these people cannot actually go and see a therapist. In some cases, the therapist may not be able to, or may not be convenient to, travel to see the client. With Cyber-Therapy, the Internet brings the therapist to you.

This idea I do not agree with. Now, it is true that those, which are "underserved, difficult to access, or otherwise relatively untapped populations", can be easily reached through the Internet, but who is going to provide the computers to these people? Those with disabilities may not be able to use a computer in order to have access to the Internet. Those who live in remote areas may not have the resources to be able to obtain a computer. So I suppose I can agree with Dr. Ingram's point if limitations caused by accessibility, or the lack of access, to computers were to be ignored.

Potential for providing quality services in a currently uncontrolled setting -- By this, I am assuming that Dr. Ingram means uncontrolled by government. Dr. Ingram pointed out that it is agreed upon "by all that psychotherapy in some form will be (in fact already is being) done on the Internet". The fact that it is currently uncontrolled by government, the professionals in the field of psychology can set the guidelines and evaluate Cyber-Therapy.

This is a very good point. The Internet is still very uncontrolled by government. That is a big difference from psychotherapy in the "real" world. Instead of government officials setting guidelines and standards, which maybe influenced by other political factors, professionals in the field of psychology, whom are more knowledgeable about the topic and may be less apt to be influenced by outside factors.

Partial Anonymity -- This idea is listed in both the cons and pros. Dr. Ingram states that because there is a degree of anonymity, some clients may actually be more willing to accept the therapy. He does say, however, that the "first appointment are always one of the most difficult, and an online 'icebreaker' could be beneficial".

Though this point may be true, I feel that if a client did not want to accept the therapy, they would not go through the trouble of searching throughout the web for the proper therapy, going to the proper web site, and completing the series of applications and questionnaires.

 

Discussion

After I reviewed the sites above, I discussed them with my roommates. Both of them brought up the same points as in Dr. Ingram's site. Here are the points, which were emphasized.

Overall, the attitudes of my roommates are generally negative towards Cyber-Therapy. I chose to talk to my roommates particularly because they are NOT psychology majors. I wanted the lay persons' point of view on a topic, which seem to be discussed by mainly those in the social sciences field.

 

Driving Therapy: Driving You Crazy? Dr. Cohn vs. Dr. Driving

In this section of this report, two sites are compared, Dr. Sy Cohn and her site "The Driving Therapist" and Dr. Driving site on the "Inner Power of the Wheel". In this battle, Dr. Driving is clearly the victor. After going through Dr. Cohn's site, I saw it to be nothing more then an infomercial on the Internet. Of coarse, some of the information she gives out on her page is helpful but they are not much different that the advice my mother used to give me. I saw them to be basic, common sense suggestions that anyone with half a mind would think of. What irritated me was that at every turn and every situation, Dr. Cohn (I thought you only called people with Ph.D's doctors) tries to sell you her tapes or gives you an excuse to listen to her tapes. In one instance, she suggests that we listen to the tapes out of the car as well to prepare yourself for driving. According to a well-established Ph.D. at the University of Hawaii, who has actually listened to her tapes, these tapes are nothing more then relaxation tapes. Nowhere in her site does she explicitly state this fact. This fact can be construed as misrepresentation. It almost seems like she is using our problems, encountered in driving, to sell her tapes.

On the other hand, Dr. Driving's site gives very insightful techniques and advice on dealing with traffic and all of its problems. He uses many techniques, such as self-witnessing, which are used in many other self-modification therapies. Here are some of the ideas expressed in Dr. Driving's site.

"Acknowledge, Witness, Modify" Dr. Driving states that by acknowledging your negative actions on the road, then witnessing yourself perpetrating them, you can move to modify your behavior. He calls this the AWM approach. Dr. Driving suggest a very basic self-modification technique and applies it to a contemporary problem, driving. So as you can see psychology plays a giant role and changing your aggressing driving. I used to have a very hot temper. Seeing myself actually lashing out and possibly going a bit too far in what I may say or do, has made me realize that I actually have a hot temper, which I used to deny. This has allowed me to control it to a point where I don't even have to think about it anymore. These are the techniques I used to modify my high strung temper and they can be applied to driving as well.

In Dr. Driving's homepage, he places excerpts out of his book in the section entitled "Inner Power at the Wheel Book Chapters". In this section, Dr. Driving goes over "nine zones of driving personality". The purpose of this page is to point out each of the problem areas we as drivers face everyday in traffic. Driving and psychology go hand in hand. The manner in which we drive is an extension of our personalities. When seen in that context, psychology seems only natural to play a big role in driving. Some very good points are made in this particular section of the site. Self-modification is a very hard thing to do. There are many obstacles, mainly your ego, which prevent you from making that change in yourself to become a better driver and, thus, making driving much less stressful. Most of the time we cannot or are not willing to admit that we are committing the act. Forcing yourself to see it is a very humbling experience. When I think back to my high school days, I can honestly say that every time I drove I broke a handful of laws, sometimes more. I guess I was going through that invulnerable, apathetic period in my life. I routinely went upwards to 90 to 100 mph on the freeway, blasted my stereo until my headlights flickered at any hour of the day or night, and basically acted like a manic on the road. Four years older and wiser, I am much more restrained and calmer than I was back then.

A point that I believe I need to work on is a negative point made in your page, "driving with insufficient concentration or with a sense of distraction". I have this bad habit of talking while I'm driving and, though I am driving in a safe manner, watching for potential dangers and following traffic laws, I tend to forget the navigational aspect of driving and miss turns. Frustration is a natural response to a binding situation, someone driving in a manner endangering you or the occupants of your vehicle for example. It is what you choose to do with that frustration that may in turn effect your driving. I'm sure that my hot temper was one of the reasons my driving was so reckless. Through the years I have learned to deal with my temper to the point where I don't even get upset any more, at least not for little things. I began to take the attitude that it is not worth getting all worked up for. This aspect of the page may have helped back in my reckless days, although I doubt I would have listened to it, but now I don't let bad drivers bother me as much.

The only problem I see with Dr. Driving's site is that the person reading his site must want to change. If one does not want to change, it is no use trying to get them to follow Dr. Driving's advice because they will resist and will not listen.

 

Cyberspace Counter-Culture: Do I look like a pirate to you?

In this section I reviewed and article entitled "Technology and Transgression", written by Steve Mizrach, a.k.a. Seeker1. In this page, Mr. Mizrach discusses many of the subcultures, which have arisen in our technological era. Here are some of the topics, which was of greatest interest.

Radio Underground

In this section, the radio underground is discussed. Before I read this section, I knew of the existence of such people as pirate radio broadcasters and scanner freaks but was never aware of the bureaucracy involved. I was not aware exactly what the restrictions, which the FCC places on us, were. As stated in the article, the FCC claims to regulate radio because it poses a threat to legitimate transmission by planes and ships and also to avoid interference of "licensed corporate Top 40 stations". Initially, I thought maybe it was money or politics, which influenced the FCC to place such restrictions. This was suggested in the fact that the FCC "sells off the airwaves to the highest bidder (when they are supposed to be public property)". But when I got to the end of the paragraph, I saw that the FCC does not restrict one-to-one communication but strictly regulates transmission to large numbers of people.

As I read on to the paragraph in scanners, I saw that the FCC also made it illegal in the 90's to scan the frequencies between 800-900 megahertz band. The police do it and government agencies do it. So why are they so weary that we do it? Are they afraid that we may use this information, or technology, in some malicious or unethical way? Well what stops these "authorized" agencies or individuals to do just that? Which leads us to our next section.

Computer Underground

The concept, which really got my attention in this section, was the Hacker Ethic. The Hacker Ethic promotes "total open access to technology". I looked at that and wondered, "what is wrong with that?" I know that the people who sell technologically based products have much to lose in such a world but as I read on, I realized that the main concern here was not financial but of national security. The National Security Agency (NSA) does not allow "cryptographic technology into the public domain". The NSA still classify ciphers as munitions. I really have a problem with this because the government has access to cryptographic technology but we do not. What do they have to fear? It seems like the government wants open access to all of our information (which include but are not limited to wire transmissions such as telephone conversations and telegrams, radio transmissions, the Internet, and even what appears on our computer screens). They also feel that they need to control the distribution of information. Are they afraid of a revolution or an uprising of some sort?

Musical Transgressors

Changing the tone of the discussion a bit, we arrive to the section about musical transgressors, which include ravers, industrial and gothic, punk rockers, and hip hop and rappers. The subtopic, which really drew my attention, was the last paragraph on the shift towards synthesized and electronic music. As a musician, I have come into contact with many different types of music and the topic of sampling and synthesizers have always been a hot topic. The author states that people fear that we "will forget how to play 'real' instruments". But as long as there are those purists out there, the synthesizer will never place the piano and the drum machine will never replace a drum set. Some consider rappers and techno DJ "non-musicians" but I beg to differ. If you look at music through history, what we have been calling "original" music has stolen riffs and progressions from some other source. It is the combining of those riffs, breaks, and progressions that makes "original" music. Now, I feel that there are some, like Vanilla Ice, which blatantly stole a whole song and claimed it to be their own (without receiving proper authorization). These people allowed these people as a group to be discredited. My feeling is that in order to combine the pieces, which they borrowed from other sources (much like jazz or rock and roll music), require much talent and those who excel in this art are truly musicians.

 

Final Considerations: Understanding

In Report 1, I stated the inadequacies of the topic of Cyberspace in the past generations and even in our professor Dr. Leon James' page. I stated that the topics of technophobia, the "underground", other technologies, and cyberporn and their influence in the advancement or the Internet and society in general was not adequately addressed. I believe that with this report, G5, has served to increase and consolidate the information which concerns Cyberspace and the mind. For me, much of the information I discovered was known to me in a very shallow way. By completing this assignment, it has deepened my understanding of the topics. I believe that almost anything would be possible with the aid of the new technologies involving computers. Much like the movie, Lawnmower Man, I believe that new areas of the mind may be awakened with the aid of these technologies and possibly some sort of neural inhibitor. The limits are endless, as long as there are those who would be bold enough to experiment, there will be an evolution indeed.

 

 

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