8/29/95

Ragna Borries

Psy 409

Dr. Leon James

Week 1 Report: Using Netscape for the First Time

A. Self-assessment ratings:

How difficult was this week's task (lumping all the subtasks together) ? Circle one.

Very easy 1 2 3 4 5 6 7 8 9 10 Very hard

This week's rating=7

How much negative emotion did it cost you, all in all?

Very little 1 2 3 4 5 6 7 8 9 10 Very much

This week's rating=6

How valuable for later use is this knowledge or skill going to be for you?

Not useful 1 2 3 4 5 6 7 8 9 10 Very useful

This week's rating=8

How likely is it that you'll be getting good at this week's task?

Not likely 1 2 3 4 5 6 7 8 9 10 Quite likely

This week's rating=8

How satisfied are you with the computer and Internet systems?

Not satisfied 1 2 3 4 5 6 7 8 9 10 Very satisfied

This week's rating=6

How hard did you try to get through this week's task?

Gave up easily 1 2 3 4 5 6 7 8 9 10 Refused to give up

This week's rating=7

My Netscape adventure started with the fact that I chose to work on a Macintosh (I should have just stayed with my beloved IBM). Although the systems are not that different I was confused. When I finally entered the system, though, my confusion was washed away by surprise. It might sound strange to old computer literates, but simply seeing the colorful first page (Homepage?) was exiting to me. Moreover, the system was set up in a way that I was able to find all the buttons mentioned in the assignment. What a relief...I was in a good mood.

"What's cool" attracted my attention. I figured this must be interesting information, hip news, maybe even the latest fashion trends. However, I did not succeed to advance in this section. Somehow I got stuck at the Intel Info section. I lost control of what was going on, and I became very desperate to figure out EVERYTHING AT ONCE. I finally managed to get back to the main menu through "Home". For the next option "Directory" now sounded more interesting to me. No more of the "cool stuff"! When I opened the directory I found the options "International, Pointers, Yahoo Search, Search, Write Us etc.". I understood that I was supposed to clic on any of these options to advance in my search. I selected "Frequently asked questions" and found instructions about the usage of the system. This information gave me a sense of relief because I realized there were other people who apparently also did not know what the Netscape was all about. Through the "Search" option I also found the 5-week Internet workshop "Atlas for WWW", and "Patrick Gispen's Internet Roadmap" which offered some more detailed instructions on the operation of the system.

The "Stop" button was my next subject of interest. I did not want to use the "Home" button again, so I thought to myself that "Stop" could also get me to a new place by simply stopping the activity in the section I was in. However, nothing seemed to happen as I kept clicking on "Stop". My interpretation must have been wrong. Luckily the computer lab assisstant came by to relief me. He explained to me what "Stop" is all about. I did not fully grasp all of the information. Nevertheless, I realized that "Stop" simply means "Stop". No false interpretations! Computers are not thinkers, and therefore most of the commands simply mean what they say (not like complicated twisted human brains). Since I wanted to get back to the Netscape "Homepage" I simply clicked on "Back". This option simply took me back a "page". How easy...

Using the system for the first time during this week showed me that I need to restructure my thinking pattern to be able to communicate via a computer network. My mind is very dependent on quick responses and complicated explanations to a simple problem. Many university courses require students to think in a very critical and analytical way. They want us to think "one step further", to look what is "behind" a simple argument. Computers are different. I noticed that a computer command is not trying to convey more than what it actually says. My biggest problem during this week's assignments was to "keep it simple".

Through this realization, my anxiety of this technological matter (technophobia) was greatly diminished. I learned that if I am patient I will be able to manage this system, and I will also be able to operate it successfully. The only time when I felt really lacunae was during a phase of frustration and fear of "not being to handle this". Computers now seem much less scary. Although I am merely reporting on my experiences of the first week, I feel that I have overcome a mental barrier. I had wanted to learn about the Netscape and other communication systems before but the fear of failing to succeed lead me to back off.

The Netscape gives me the impression that there is help for novices. The help options like "The Atlas to WWW" are laid out in a very simple and clear way, easy enough for even a total beginner to understand. I noticed that I feel more secure in opening the help options and using them for my advancement in the system. My acquisitions therefore are, the realization that I will not be inadequate if I keep trying, and that endurance will lead me to succeeding in operating the system.

It is important that every novice in this field overcomes the inferiority complex of not being able how to do this. Computers remain to be machines, and I will not have a machine control me. Through this assignment I have learned that I am in control of how successful I will become in the operation of Netscape. The computer has no power to stop me. I am really content about this change in my thought pattern. Missing out on what computer communication has to offer, simply because of lack of trust in one's learning ability, would be sad. Hopefully I will be able to advance successfully in the exploration of Netscape throughout Psy 409.

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